Why to Contact Mercer NYSE Retiree Benefit Center
Mercer’s call center is available Monday – Friday from 8:30 am to 5:30 pm Eastern Time and will assist retirees with the following types of questions:
Mercer will be responsible for communicating all member enrollments and eligibility to each of the carriers. If there is any question regarding the activation of your coverage with a carrier you will need to contact Mercer.
Intercontinental Exchange/NYSE Retiree Service Center can be reached at, 1-888-788-8626 Option 2, Monday – Friday, 8:30 a.m. – 5:30 p.m., Eastern Time
Intercontinental Exchange/NYSE Retiree Service Center Holiday Schedule
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2024 Electronic Funds Transfer Calendar